Term and Conditions

Welcome to Disguise Store! We’re thrilled to help you bring your favorite characters to life through our high-quality costumes and accessories. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing scarycosplay.com, you agree to these terms.

1. Who We Are & Our Products

Store Identity: Disguise Store operates from 2858 Winifred Way, Indianapolis, US 46225, specializing in character costumes and accessories that celebrate pop culture, movies, and themed events.

Product Characteristics:

• Theme Focus: Our collection includes costumes inspired by 1950s fashion, iconic films like “A League of Their Own,” “Ace Ventura,” “Addams Family,” and characters from “Harry Potter,” “Austin Powers,” and more.
• Quality Assurance: Each costume is designed for authenticity and durability, ensuring you can confidently portray your chosen character.
• Audience: We cater primarily to adult costume enthusiasts, with specific categories like “Adult 50’s Costumes,” “Adult TV/Movie Costumes,” and themed collections for various interests.

2. User Responsibilities

To ensure a smooth experience for all, users agree to:

• Provide accurate personal and payment information during checkout.
• Use the website only for lawful purposes and not engage in fraudulent activities.
• Respect intellectual property—costume designs and website content are protected by copyright.
• Adhere to return policies (e.g., items must be unworn and in original packaging for returns).
• Understand that international customers are responsible for customs fees and import duties.

3. Orders & Payment Terms

Order Process:

• Orders are processed within 1-2 business days after payment confirmation.
• You’ll receive a tracking number once your order ships.
• We reserve the right to cancel orders suspected of fraud or errors.

Payment Methods:

We accept Visa, MasterCard, JCB, and PayPal. All transactions are secured through encryption to protect your data.

Shipping Details:

• Standard Shipping: $12.95 via DHL or FedEx; delivered in 10-15 business days after shipping.
• Free Shipping: Available on orders over $50 via EMS; delivered in 15-25 business days after shipping.
• International Orders: We ship worldwide (excluding Asia and select remote areas). Delivery times may vary due to customs.

4. Returns & Refunds

We want you to love your costume! Here’s our straightforward policy:

• Return Window: 15 days from delivery date.
• Eligibility: Items must be unworn, unwashed, and in original packaging with tags attached.
• Non-Returnable Items: Used costumes, intimate apparel, customized items, or products without original tags.
• Refund Process: Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable (except for defective items).

Initiate returns by emailing [email protected] with your order details.

5. Intellectual Property

All content on scarycosplay.com, including images, logos, and product designs, is owned by Disguise Store or licensed from partners. You may not reproduce, distribute, or use our content without permission. Costume designs are inspired by popular culture but are original creations unless noted otherwise.

6. Liability Limitations

Disguise Store strives to provide accurate product descriptions and reliable service. However, we are not liable for:

• Delays caused by shipping carriers, weather, or customs.
• Minor variations in costume color or fit due to screen settings.
• Incorrect use of costumes that leads to damage or injury.
• Indirect damages (e.g., lost opportunities) from order issues.

Our total liability is limited to the order value.

7. General Provisions

• Governing Law: These terms are governed by US law, with disputes resolved in Indianapolis, IN.
• Updates: We may update these terms periodically. Check this page for changes.
• Contact: Questions? Email [email protected] (response within 1-2 business days).